ChatGPT Prompts for Emails and Business Communication
Confusing emails create misunderstandings, and emails nobody opens are pointless. These prompts turn a rushed email into a clear, friendly message, create monthly newsletters customers actually read, suggest subject lines that get more opens, chase overdue invoices without damaging the relationship and turn scribbled notes into meeting minutes with owners and deadlines.
Free prompts from this area
#46
Rewrite an email to sound professional
When to use: When you wrote in a rush and want to make a good impression.
Rewrite this email so it's clear, professional and friendly while keeping my style. Fix mistakes, cut anything unnecessary, put the main request first and end with a clear next step. Then show me the 3 main changes you made.
Email: [PASTE EMAIL]
#47
Monthly customer newsletter
When to use: To stay top of mind without being annoying.
Write the [MONTH] newsletter for [BUSINESS NAME]. Include: subject line (3 options, under 45 characters), a short personal intro, [NEWS 1], [NEWS 2], a useful tip for the customer about [TOPIC] and a call to action: [ACTION]. Max 300 words. Warm tone, like it's from a person, not a company.
How to use these prompts
Copy the prompt, paste it into ChatGPT, Claude or Gemini and replace whatever is in [square brackets] with your business details. For even better answers, paste your Business Brief first (explained in our guide) — the AI will write in your tone of voice. Read the full guide →
All 15 prompts in this area of the kit
Rewrite an email to sound professional — When you wrote in a rush and want to make a good impression.
Monthly customer newsletter — To stay top of mind without being annoying.
Subject lines that get opened — When the email is great but nobody opens it. in the kit
Chase an overdue payment — When a client hasn't paid and you want to keep the relationship. in the kit
Summarise a long email and reply — When you get a huge email and need to answer quickly. in the kit
Announce a price increase — When you need to raise prices without losing customers. in the kit
Ask a supplier or partner for something — To negotiate deadlines, prices or terms. in the kit
Welcome sequence for new subscribers — For people who join your list or download something from your site. in the kit
A difficult message to a client or colleague — When you have to deliver unwelcome news. in the kit
Event or workshop invitation — To fill an event, in person or online. in the kit
Translate and localise a message — For foreign customers or selling in another country. in the kit
Thank-you email that generates business — After a meeting, purchase or referral. in the kit
Meeting minutes in 2 minutes — After any meeting, so nobody forgets what was agreed. in the kit
Important customer announcement — Changes to opening hours, address, service or rules. in the kit
Testimonial request — To collect useful (and approved) testimonials for your website. in the kit